Privacy Policy

We may collect the following categories of personal information when you contact us, submit a consultation request, or engage our services:

• Identity Information: First name, last name, date of birth, nationality, and citizenship status.
• Contact Information: Email address, telephone number, and mailing address.
• Immigration Information: Country of origin, immigration goals, visa history, travel documents, and related records you voluntarily provide.
• Communication Data: Messages, emails, and notes exchanged during consultations or through our website contact form.
• Technical Data: IP address, browser type, device identifiers, and website usage analytics (collected via cookies or similar technologies, where applicable).

We collect only the information necessary to provide our services and do not collect sensitive personal information beyond what is required for your immigration matter.

We use your personal information for the following purposes:

• To assess your immigration eligibility and provide tailored immigration consulting services.
• To prepare, review, and submit immigration applications on your behalf to Immigration, Refugees and Citizenship Canada (IRCC) and other relevant authorities.
• To schedule and manage consultations, appointments, and follow-up communications.
• To comply with our regulatory obligations under the College of Immigration and Citizenship Consultants (CICC) and applicable Canadian law.
• To respond to your inquiries submitted through our website contact form.
• To improve our website and service quality through anonymized analytics.
• To send you relevant updates or communications you have consented to receive.

We will not use your personal information for any purpose other than those identified above without first seeking your additional consent, except where required by law.

Your personal information is stored and processed in Canada. Ammolite Immigration Consulting Inc. operates within Canada, and your data may be accessible to our staff or service providers located in different provinces.

In limited circumstances, we may use third-party service providers (such as secure cloud storage or case management platforms) that may store data on servers located in Canada or internationally. Where international transfers occur, we ensure appropriate contractual protections are in place, consistent with PIPEDA accountability principles.

We take reasonable measures to ensure that any service provider we engage is bound by privacy obligations no less protective than our own.

We do not sell, rent, or trade your personal information to third parties. We may disclose your personal information only in the following circumstances:

• Government Authorities: To IRCC, Canada Border Services Agency (CBSA), and other federal or provincial bodies as required to process your immigration applications.
• Regulatory Bodies: To the College of Immigration and Citizenship Consultants (CICC) as required under our professional and regulatory obligations.
• Service Providers: To trusted third-party vendors who assist us in delivering our services (e.g., secure document management, scheduling, and communications platforms), subject to binding confidentiality agreements.
• Legal Requirements: Where required by court order, subpoena, or applicable law.
• With Your Consent: For any other purpose where you have provided explicit consent.

Security Safeguards: We implement physical, administrative, and technical safeguards appropriate to the sensitivity of your personal information. These include secure file storage, restricted access protocols, encrypted communications, and staff training on privacy obligations.

While no method of transmission over the internet is 100% secure, we take all reasonable precautions to protect your information from unauthorized access, use, disclosure, or destruction.

Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law or CICC professional standards. Immigration records are typically retained for a minimum of six (6) years following the conclusion of your matter, in accordance with regulatory requirements. After the retention period has expired, personal information is securely destroyed or anonymized.

Under PIPEDA and applicable privacy law, you have the following rights with respect to your personal information:

• Right of Access: You may request access to the personal information we hold about you and receive a copy in a reasonable timeframe.
• Right to Correction: If you believe the information we hold is inaccurate or incomplete, you may request that we correct it.
• Right to Withdraw Consent: You may withdraw your consent to our collection or use of your personal information at any time, subject to legal or contractual restrictions. Withdrawal may limit our ability to provide services.
• Right to Complain: If you believe your privacy rights have been violated, you may file a complaint with the Office of the Privacy Commissioner of Canada (OPC) at www.priv.gc.ca.

To exercise any of the above rights, please contact our Privacy Officer using the information in Section 7 below. We will respond to all reasonable requests within thirty (30) days, or notify you if additional time is required.

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact our Privacy Officer:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this Policy periodically.